Orders:
1. What kind of products do you sell?
We offer a mix of mental wellness-inspired tools, puzzles and thoughtful gifts, from fidget toys and Rubik’s cubes to soothing decor, journals, retro games, and everyday accessories designed to bring you calm and joy.
2. What can I use fidget toys or puzzles for?
Fidget toys and cubes aren’t just fun. They can reduce stress, improve focus, and give your hands something to do while your mind relaxes.
Many of our customers use them for anxiety relief, better concentration, staying temporarily off social media, and mindful breaks.
3. Do you deliver to every state in Nigeria?
Yes, we deliver nationwide across Nigeria.
Park and terminal pickup deliveries take 3-5 days, via GUO and ABC Logistics.These are typically sent out once a week, on weekends.
Doorstep delivery, via GIG Logistics, takes 3-5 working days and is sent out all days of the week.
Prices vary according to your location. You can find specific pricing at checkout or reach out to us to enquire.
We provide you with updates once your order is shipped.
4. Do you deliver same day within Abuja?
Yes, we deliver same day within Abuja, depending on your location and mode of delivery.
Shipping & Returns:
1. Can I return or exchange an item?
Yes, items can be returned or exchanged within 7 days if they are unused, in good condition and are being returned or exchanged for good reason.
2. Which items cannot be returned?
For hygiene and safety reasons, certain products such as opened personal care items, customised products and plushies cannot be returned unless they arrive damaged or faulty.
3. What if I receive a damaged or incorrect item?
Please contact us within 24 hours of delivery and include clear videos of the item and packaging. We'll work with you to resolve the issue as quickly as possible.
4. Who pays for return shipping?
If the return is due to an error from us or a faulty product, we'll cover the return shipping costs.
For other returns, the customer is responsible for return shipping unless otherwise stated.
5. When will I receive my refund?
Once we receive and inspect the returned item, approved refunds are typically processed within 1-3 days using the original payment method.
Payment:
1.What payment methods do you accept?
We currently accept payments only via bank transfers for increased customer safety.
2. Can I pay on delivery?
We currently do not offer Payment on Delivery. All orders have to be paid for before we dispatch.
3. What happens after payment?
After your payment is confirmed, you'll receive an email notification on the status of your order.
If you ordered via any of our social media channels, we'll send you a DM acknowledging payment, as well as provide updates on your shipping.